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Care Coordinator Vacancy


Job Title:  Care Coordinator 


Reports to: CEO 


Hours:  Part - time 


Salary:  £25,000 - £27,000 per annum FTE 


Location:  Hybrid - Working from home, the THC office in Whitstable (Kent) and face-to-face with clients



About Us


At THC Primary Care, our infinite purpose is to influence and support positive change in the field of healthcare.


We do this by:

  • Creating services and resources to improve the delivery of projects, networks, and overall business performance, saving our clients time and stress.

  • Providing opportunities to inspire and practically support professionals.

  • Connecting with leaders to share their lessons learned to help others achieve the success they are striving for. 


Our infinite purpose extends beyond our business.  Striving for positive change is our way of life. 


Our 3 core values are:

  • To practise radical responsibility.

  • To celebrate inclusivity.

  • We are ALL in!


What are we looking for? 

To be successful in this role, you will need to be professional, proactive, organised, flexible and have excellent verbal and written communication skills.


Main responsibilities include providing care coordination to Primary Care Networks:

  • Calling patients to book immunisations and vaccinations.

  • Creating written communications to practices and patients.    

  • Providing navigation of care and support across health and care services.

  • Running audits and searches in a clinical system for meeting target-specific goals and objectives.

The main service you will be supporting can be found here. 

We are looking for someone with the following:


  • Aligned with the THC values.

  • Self-motivated and proactive.

  • The desire to work with THC for the long term.


Skills & Competencies:


To be considered for the role, you must have:

  • A positive and can-do attitude who can meet targets, stay calm under pressure, and promote a positive, safe work environment.

  • Experience working in general practice or primary care networks.

  • Administrative experience.

  • Confident with IT.

Application Process:

To apply for this role, we will require the applicant to submit:

  1. A cover letter which includes why you would like to work for THC and how your experience aligns with the job specification. 

  2. An up-to-date CV.


Please submit your application to

If successful, a 2 -stage interview will then take place. 

Part 1

A phone interview.

Part 2 

An online or in-person interview, depending on where you live.

  • THC reserves the right to close the job advert early if the right applicant is found.  

  • If you wish to discuss the job in further detail, please email

  • Please note that successful candidates will not be able to start the position until all reference and DBS checks have been received. 

Frequently asked questions regarding travel and working from home.

THC Primary Care provides services across England. 

If you live close to Whitstable and you want to work from the office, you can. If you want to work remotely, you can, BUT the team and our clients would like to meet you and work alongside you.

How much travel is required?

Once a month to work in the office in Kent and some face-to-face client delivery.


🚫 If you solely want to work from home and can't travel to the THC office in Whistable,  this is not the job for you.

🚫 If you are unable to travel to meet our clients, this is not the job for you. 

Will my expenses be covered to travel to the office?

No. It's our company policy that staff are responsible for covering their own travel expenses to come to the office.

Expenses to work with clients will be covered. 

Closing date: 12pm Friday 12th January 2024.

Interviews will take place on Thursday 25th January 2024.

For advice with your application, please check out our blog Top tips to help you secure your next Primary Care Network job in 2023

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