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PCN Plus

A Professional Development Course for PCN Leaders

To register your interest for the next cohort, please complete the form below...

Sign up before 31 May 2024 and get £500.00 off the total cost of the course - plus 6 months FREE membership with THC!


PCN Plus


  1. The cost of the course is £3,000 plus VAT/per person, reduced to £2500.00 (plus VAT, per person) if you sign up before 31 May 2024.

  2. When completing our registration form you will have a tentative place on our programme. A formal place will only be confirmed after we have received FULL payment for the course.

  3. No refunds will be issued after payment is made.

  4. If you have any questions about the course, please contact

Becoming a PCN leader is becoming more difficult everyday...

  • Navigating multiple practices​

  • Increasingly large, disparate workforce

  • Constantly changing requirements

  • Prioritising and facilitating numerous meetings

  • Minimal support or personal development

Are you a Clinical Director or Senior Leader within a PCN who is...

  • Unsure of what the role requires?

  • Feeling overwhelmed?

  • Trying to reinvigorate the energy across your PCN

  • Looking for practical and specific leadership and management support?​

PCN Plus will help you understand what the role entails, how to make it a success, and how to tackle the many challenges that the role brings.

PCN Plus is designed to:

  1. Identify your PCN vision and priorities

  2. Put the support in place that you need

  3. Establish effective boundaries around your role

  4. Improve your chairing, facilitation and conflict resolution skills

  5. Build member practice engagement in the PCN

  6. Make the most of the opportunity of the additional PCN roles

  7. Maximise PCN finances

  8. Manage excessive meeting requests

  9. Develop productive external relationships

  10. Create a succession plan for the future


Who is PCN Plus for?

PCN Clinical Directors

Senior Leaders (within a PCN)

Who is this for?

PCN Clinical Directors and Senior Leaders within PCNs have the complexity of:


  • Looking after the needs of individual member practices

  • Leading an increasingly large and disparate workforce

  • Building productive external relationships

  • Keeping abreast of the constantly changing requirements

  • Responding to the incessant requests for meetings


This makes the task of leading a PCN one of the most challenging roles there is in general practice right now.

PCN Plus is for PCN Clinical Directors or Senior Leaders, seeking training and development to better understand the requirements of their role, how to cope with it, how to prioritise, how to navigate the challenges, and most importantly how to make it a success. 

PCN Plus | Course Format

Session 1

Thursday 13th June 2024
7pm - 9pm

Session 2

Thursday 4th July 2024
7pm - 9pm

Session 3

Thursday 8th August 2024 7pm - 9pm

Session 4

Thursday 12th September 2024
7pm - 9pm

Session 5

Thursday 17th October 2024
7pm - 9pm

Session 6

Thursday 14th November 2024
7pm - 9pm

Session 7

Thursday 12th December 2024
7pm - 9pm

Understanding Integrated Care and Operating within the new system

Understanding different levels of integrated working 

  • Level 1: Between general practice

  • Level 2: Networks collaborating with networks

  • Level 3:Primary care networks and wider community health services

  • Level 4: Primary care networks/ Networks of Networks and hospital/social care services

  • Understanding your network’s maturity

Vision and Strategy

  • The importance of establishing a vision

  • How to agree a vision across practices

  • Agreeing, clarifying and communicating role

  • Using the vision to be build practice engagement

  • Revisiting the vision

  • The future of federations, PCNs and at-scale general practice

  • Building a medium term strategy

Engagement and Co-Production

Building a golden thread between practices, PCNs and at-scale general practice

  • All practice meetings

  • Making decisions

  • Creating effective communication channels

  • Working with disengaged practices

  • PCN and federation relationships

Financial Principles

  • Understanding the income streams

  • Practice funded or ICB funded?

  • Prioritising expenditure

  • Budget setting

  • At-scale viability vs practice finances

  • Managing over and underspend 

  • Financial planning


  • Building effective support teams for general practice

  • ARRS Recruitment and retention

  • Clinical supervision and line management

  • Team building

  • Hosting multi-disciplinary/multi-agency teams

Business Management, Operations and Productivity

  • Delivering benefits of at-scale working

  • Creating delivery plans

  • Implementing change

  • Project management

  • Monitoring performance

Integrated Neighbourhood Teams

  • Understanding integrated care and operating in the new system

  • Learning from others

  • Building productive relationships with other providers

  • Hosting integrated neighbourhood teams

  • What’s working well

  • Areas for development

Session 8

Thursday 9th January 2025
7pm - 9pm

Data, Digital and Transformation

  • Understanding the difference between digital, data and transformation

  • Identifying your data sources 

  • Getting clear on the problem you are trying to solve 

  • Presenting and positioning your information to maximise engagement 

  • Using data to drive continuous improvement

Session 9

Thursday 13th February 2025
7pm - 9pm

Building General Practice Influence within the System

  • Joint working across PCNs, federations and LMCs

  • Establishing an executive function

  • Setting priorities

  • Representation process

  • Creating a single point of access

Session 10

Thursday 13th March 2025
7pm - 9pm

Personal Leadership and Resilience Skills

  • Understanding strengths and weaknesses

  • Chairing and facilitation

  • Creating a complementary leadership team

  • Internal versus external focus

  • Managing conflict

  • Personal resilience

  • Creating a succession plan






The programme is delivered over ten months. Each month there is a live 2-hour evening teaching and learning session on the sessions outlined above.


As well as the monthly live sessions, participants will receive a range of additional resources, information and useful materials, as well as access to an exclusive membership community only for programme participants. 

We will also have live monthly lunchtime drop-in sessions. Dates and times to be confirmed.

There is also the option to sign up to the Primary Care Network Members' Club for 12 months at the discounted price of £179.00 exclusive to PCN Plus delegates only.  Please email should you be interested in this exclusive offer.


On completing the PCN Plus course you will have;

  • Clarity in your role

  • Confidence to lead your PCN towards its vision

  • Tools and resources to manage effectively

  • Network of support

  • Levelled up your knowledge and expertise


Dr Hussain Gandhi

Dr Hussain Gandhi

Clinical Director


Dr Andrew Foster

Dr Andrew Foster

GP Partner Parkside Medical Practice

Ben Gowland

Ben Gowland

Former NHS Chief Executive

Host of the General Practice Podcast

Experienced PCN Clinical Director Dr Hussain Gandhi, GP Partner Dr Andrew Foster, former NHS Chief Executive Ben Gowland and experienced PCN Manager Tara Humphrey, have joined forces to bring you PCN Plus.


Together they have a proven track record in leading general practices, primary care services and PCN Networks. Combining their expertise, to bring you PCN Plus, a leadership programme that speaks to the heart of the challenges and opportunities you will face as a PCN leader.

This is a practical course, underpinned by countless leadership, management, facilitation and quality improvement courses; a Masters in Business Administration in Health Care; thousands of hours of hands-on experience; and a plethora of leadership and management books and podcasts.

  • When does the course start?
    PCN Plus launches on 13th June 2024. The course is being delivered over ten months, with one subject/module covered per monthly live session.
  • How much experience is required to start the course?
    PCN Plus has been created for experienced PCN leaders and Clinical Directors. The course is a leadership programme specifically related to the unique format, challenges and opportunities that stem from leading within a PCN.
  • Who is delivering the course?
    - Experienced PCN Manager Tara Humphrey and host of the Business of Healthcare Podcast - Experienced PCN Clinical Director and eGPlearning founder Dr Hussain Gandhi - Experienced GP Partner and eGPlearning Podblast collaborator Dr Andrew Foster - Former NHS Chief Executive Ben Gowland and host of The General Practice Podcast Together they have a proven track record in leading general practices, primary care services and PCN Networks. Combining their expertise, to bring you PCN Plus, a leadership programme that speaks to the heart of the challenges and opportunities you will face as a PCN leader.
  • How is the course delivered?
    PCN Plus comprises of ten, live, online teaching sessions which take place on the second Thursday of each month on Zoom, from 7.00 to 9.00PM. As well as the live monthly sessions, participants will receive a range of additional resources, information and useful materials, as well as access to an exclusive membership community only for programme participants.
  • How much is the course and how do I apply?
    The course is £3,000 + VAT per person. An early bird booking discount is available for those registering before 31st May 2024 - plus 6 months free THC membership! Please apply using the form on this page, or by emailing directly.

Register for your place here!

For all enquiries relating to this programme, please contact PCN Plus course administrator Sarah Stapylton-Smith at:

Thanks for submitting your application for PCN Plus. We will be in touch shortly!

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