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The Business of Primary Care Networks
Over 250 blogs to support the leadership and management of primary care networks
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Who leads a primary care network, and what authority do any of them actually hold?
This series takes primary care networks apart component by component. This instalment looks at the people the contract asks to lead it: the Clinical Director, the PCN manager, the practice managers, and the board they sit on together.
10 hours ago6 min read


Quality Strategy for NHS-Funded Care in England: A Guide for Health and Care Professionals
The new Quality Strategy for NHS-Funded Care in England is attempting a different approach. Rather than handing down a fresh list of arbitrary targets, its main focus is simplify how quality is managed across the health service.
6 days ago7 min read


How to roll out new technology in your practice without losing people
Eight practical lessons on rolling out new technology in general practice, covering the problem you are actually solving, the learning time nobody budgets for, and what "free" really costs.
Sep 17 min read


What is a primary care network, what is its history, and why is it so hard to run?
Primary care networks are groups of general practices working together, and they have been the main vehicle for change in general practice since 2019. This blog covers where they came from, what the contract actually says, and why running one is harder than the job description suggests.
Aug 316 min read


A Q2 Reset For Primary Care Network Leaders
(A review of the political, economic and social factors affecting a primary care network) Most quarters, we create a list of what to focus on. But this quarter, rather than listing the same tasks, which should be business as usual by now, we think taking some time to slow down and think strategically about where your network is and your role in facilitating the next steps is a better use of your time. Your network is not just paying you to do your role. It is paying you to ex
Aug 253 min read


Autumn and Winter Events for Primary Care Network Leaders 2026
Check out our top picks of events for primary care network leaders running from September to December 2026, along with some advice to help you get the most from your time there.
Aug 246 min read


Is this really A Neighbourhood Consultation?
On 16 July, NHS England published its consultation on new contracting models for neighbourhood health. Four routes, a working assumption of around 50,000 people, no new national funding, and it closes on 10 September.
We read it, and we had questions. So we brought together primary care leaders from community pharmacy, general practice, optometry, primary care networks and practice management, under the Chatham House rule, and asked what they made of it.
Aug 1610 min read


Four financial reports every practice needs
Article Excerpt
Most GP practices produce financial information, but far fewer produce reports that genuinely support decision making. This article explains the four simple financial reports every practice should use to improve financial management, strengthen leadership and make better business decisions.
Aug 125 min read


The Neighbourhood Contract Consultation | The questions PCNs and practices should be answering
Neighbourhood Contract Consultation: NHS England's MNP and SNP proposals raise important questions beyond the consultation itself. Explore what ARRS funding protection really means, the impact of Enhanced Access, why PCN footprints matter, and the capability challenges facing neighbourhood providers.
Aug 26 min read


Measuring the Strength of Your Practice
Most GP practices measure finance, patient satisfaction and performance, but very few measure the overall strength of their business. This article explains why business strength matters, the seven areas that influence long term success, and how measuring them can improve planning, decision making and continual improvement.
Jul 287 min read


July 2026 NHS England updates for PCN leaders
The eight NHS England publications from July 2026 for PCN leaders, from patient list validation to winter planning, and what each one means for your network.
Jul 2412 min read


The Neighbourhood Contract Consultation: what leaders are being asked to choose between
NHS England's MNP and SNP consultation sets out four routes but only two contracts. What PCN leaders need to weigh up, and how to respond by 10 Sept 2026.
Jul 229 min read


The neighbourhood contract consultation: Members Club Slide Deck
NHS England is consulting on new neighbourhood contract models (MNP and SNP) for primary care, with responses due by 10 September 2026. This plain-English guide breaks down the four routes, the two contracts underneath them, the pros and cons of each, and the four consultation questions PCNs need to answer so your neighbourhood can agree on one coordinated response together.
Jul 221 min read


Community Pharmacy and Neighbourhood Working: Pharmacy First, Funding and Prevention
Community pharmacy is primary care, and it has always worked at neighbourhood level. In her third appearance on The Business of Healthcare, Shilpa Shah of Community Pharmacy North East London explains what neighbourhood working, Pharmacy First and prevention really mean for the sector, and who picks up the bill.
Jul 216 min read


The Role of the PCN Manager
What is the role of a PCN manager? There is no single answer. This blog explores why different expectations between a manager and their network can create tension, how to recognise misalignment, and why honest conversations are essential for effective leadership
Jul 144 min read


Provider to Provider: The Contracting Shift for PCNs and Neighbourhoods
As neighbourhood working evolves, provider-to-provider contracting is helping some areas move faster without waiting for new national contracts. Discover how the approach works, where the opportunities lie, and the key legal and organisational risks PCNs should consider before getting started.
Jul 145 min read


How to map frailty provision in your neighbourhood
Frailty is top of the list for nearly every neighbourhood, and there is pressure to move quickly. But in most areas, several services are already assessing the same frail patients. Community teams are going in. OTs are going in. FCPs are doing assessments in primary care. Hospital discharge teams are picking up frail patients on the way out. Before commissioning anything new or stopping a service, the first step is to map what already exists. This is how to do it. Step 1: Get
Jul 64 min read


Community pharmacy and general practice: The differences and Why Good Relationship Need Aligned Contracts
At THC, we create resources for General practice and community pharmacy, which are part of the same primary care family, but anyone who has worked across both worlds knows it does not always feel that way. The two often sit alongside each other rather than together, sharing patients and misconceptions about how and why each party operates as it does. The inaugural community pharmacy conference and general practices conference held on 21st and 22nd June set out to close that g
Jun 245 min read


The NHS Oversight Framework 2026/27 and what it means for general practice
The new NHS Oversight Framework 2026/27 never mentions PCNs. But read Annex B and primary care runs right through the ICB scorecard, from same day access to long-term condition management and screening. Here is how the framework works, where general practice sits inside it, and why your ICB will be paying attention.
Jun 214 min read


The Uncomfortable Truths About Neighbourhood Meetings
Meetings are one of the most expensive things PCN leaders do. A practical guide to making them worth the time and money they cost, plus a checklist to take away.
Jun 165 min read


Occupational health for PCN leaders: when to refer, what to ask, and how to read the report
Occupational health referrals across PCN teams are rising. HR specialist Joanne Harding and occupational health practitioner Dr Shoby Sathananthan explain when to refer, what to ask, how to read the report, and how to handle reasonable adjustments, capability and consent.
Jun 118 min read


Is Your Practice Running Like a Business?
ost GP practices work hard to deliver excellent patient care, but being a good practice does not automatically mean being a good business. Gary Hughes explores the seven ingredients that help create stronger, more resilient practices and introduces the Business Strength Model.
Jun 86 min read


How to Use Microsoft Copilot to Manage Your Tasks, Projects and Emails ⬇️
If you are looking for ways to improve your productivity, this one is for you. For a while now, I have been playing around with AI, and more specifically, Copilot, and I have settled on a system that is genuinely helping me. I am more intentional with my time, I touch a task only once, and I have stopped going back to the same thing three times before finishing it. This is that system. It works alongside the tools you already have. No complicated setup, just Copilot App on y
Jun 14 min read


Are you clear on Advice and Guidance requirements for 2026/27?
The Advice and Guidance Enhanced Service ended on 1 April 2026. There is no sign up and no £20 per request fee. Using Advice and Guidance is now a core contract requirement, with the funding folded into the global sum and delivery moving onto e-RS during the year. This is what changed, what to expect from secondary care, and what your practice and PCN should do now.
If you want it shorter for a tighter card (around 30 words):
From April 2026 the Advice and Guidance Enhanced S
May 295 min read
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