Your trusted source for healthcare leadership
​
Training, tools, news, and support — everything you need, all in one place
The Business of Healthcare Leadership
(Patients, People, Money, and Governance)
This programme develops the strategic leadership competencies needed to operate effectively in complex healthcare environments. You'll learn to navigate multi-stakeholder politics, make confident resource decisions, and drive transformation when you can't simply direct but must influence and build coalitions.
I really enjoyed this programme, looked forward to each session and learned something each time. Can we do it all over again? :)
​
Attendee
Lincolnshire Development Programme
This programme develops the strategic leadership competencies needed to operate effectively in complex healthcare environments. You'll learn to navigate multi-stakeholder politics, make confident resource decisions, and drive transformation when you can't simply direct but must influence and build coalitions.
​​​​
​Session 1: 12 September 2025, Understanding the Changing Environment
Session 2: 26 September 2025, Financial Management Fundamentals
Session 3: 10 October 2025, HR Basics every PCN Leader should know
Session 4: 31 October 2025, Influencing Change and Integrated Working
Session 5: 14 November 2025, Governance and decision making
Session 6: 28 November 2025, Developing integrated services
Session 7: 12 December 2025, Productivity & Using AI
​
​
​​Details of each session
​​​​
Session 1: Understanding the Changing Environment
These sessions are focused on building a strong and supportive team dynamic, where responsibility and accountability are clearly defined.
The session will cover:
-
Creating a vision.
-
Building a coalition.
-
The five dysfunctions of a team where we will explore how the following common issues occur and how to address them:
​
-
Absence of trust.
-
Fear of conflict.
-
Lack of commitment.
-
Avoidance of team accountability.
-
Inattention to team objectives.
-
Building positive working relationships.​
3. The skills required, the challenges and opportunities for boundary-spanning roles.
Session 2: Finance
The session will cover:
​
-
The importance of knowing your numbers.
-
Presenting information.
-
Strategic and scenario planning.
-
Workforce implications.
-
Creating systems and processes.
-
Financial governance.
​
Session 3: HR basics every healthcare leader should know
​The session will cover:
​
-
Recruitment and selection.
-
Learning and development.
-
Succession planning.
-
Terms and conditions.
-
Compensation and benefits.
-
Organisational culture.
​
​​​​Session 4: Influencing change and integrated working
​
​​
​This session will introduce you to simple yet effective tools to help influence and drive change and
decision-making.
​
The session will cover:
​
-
Utilising quality improvement principles.
-
Complexity theory.
-
Scenario planning.
-
Using data to inform decisions.
-
Creating decision-making principles for the future.
-
Making the case for change.
​
Session 5: Governance and decision making
The session will cover:
​
-
The common issues networks experience when it comes to Corporate and Clinical Governance.
-
The session will also include the seven pillars of clinical and non-clinical governance.​​
-
Governance beyond primary care networks
​​​​
Session 6: Developing Integrated Services
​
-
Understanding Integration Fundamentals - What integrated care means, why it matters, and how it differs from current fragmented approaches across primary, community, and acute settings
-
Mapping and Designing Patient Pathways - Practical tools to assess current services, identify gaps, and create seamless care journeys that connect all three care settings
-
Implementation Essentials - Governance structures, shared protocols, communication systems, and change management strategies needed to make integration work
-
Measuring Integrated Outcomes - Moving beyond siloed metrics to track patient experience, care quality, and system efficiency across the continuum
Session 7: Productivity & Using AI
​
The aim is for you to walk away with greater clarity and deeper understanding, which will help
you feel productive by your own definition.
​
The session will also walk you through how to use AI tools to
​
-
Create financial scenarios.
-
Reports and presentation.
-
Workforce analysis.
-
Images.
​​​​​​
Frequently Asked Questions
The Programme
​
The Programme
Below is an outline of the management and leadership programme, which will be provided in 7 sessions for PCN team leaders, senior administrators, PCN managers, operations leads, digital and transformation leads, and anyone with management responsibilities.
​
Each session lasts 2.5 hours online.
​
Programme Aims
​​​​
-
Build strong teams through understanding team dynamics and coalition management.
-
Master your financial and network governance to manage PCN resources and compliance effectively.
-
Increase HR knowledge to handle workforce planning and development
-
Drive change using quality improvement and data-driven decision-making.
-
Leverage technology to enhance productivity and support key tasks.
​
PLUS
​
FREE 3 months' access to the members' club
​​​
-
The latest breakdown regarding PCN guidance
-
A Comprehensive library of PCN Resources & Templates
-
Access to the ARRS Salary Calculators
-
Access to Masterclasses and Q&A sessions
-
Digital & Transformation Lead Resources
-
Forum
​
It's very useful for PCN managers, content excellent, lots of time to discuss with others.
​
Attendee
Lincolnshire Development Programme
OUR EXPERTISE
With the experience and expertise of leading 11 training hubs, supporting over 300 Primary Care Networks, 4 GP Federations and 4 ICBs, Tara understands and appreciates the complexity of healthcare and what it takes to deliver projects at scale.
Tara is the CEO and founder of THC Primary Care and is passionate about sharing best practice which is easily digestible.
This can be found via a repository of resources totalling over 250 blogs and 300 Business of Healthcare podcasts to date.
Tara's formal education is underpinned by:
-
A degree in Business and Marketing Management
-
An MBA in Leadership and Management in Healthcare.
-
Completion of the General Practice Improvement Leads Programme run by NHS England
-
The Chartered Institute of Professional Development Certificate in Personnel Practice.
Tara is also published in the London Journal of Primary Care and is an advisor for the Diabetes UK programme, Together T1D.
INTERESTED IN THC PRIMARY CARE? FIND OUT MORE...
Sign up for our weekly Thursday email, packed with Primary Care resources and ideas that you can apply. Sign up now.
Subscribe to the Business of Healthcare Podcast hosted by Tara Humphrey. Browse the library here.
Connect with Tara on LinkedIn