Updated: May 31
I have provided a getting started guide for newly appointed Primary Care Network (PCN) Managers and administrators, but what about those of you who are thinking about applying for the position?
To help you better understand the role you will potentially be stepping into and to stand out, here are 10 not-so-obvious questions to ask in your PCN Manager job interview.
We also provide some advice for those of you who have been asked to prepare a presentation.
These questions are also helpful and can be used by the hiring panel and PCN Clinical Directors to help you prepare and describe what’s going on in the network and the short and long-term needs for the role.
Let's jump in!
Questions to ask in your PCN Manager interview
What is the vision for your PCN?
How would you describe the relationships between your practices?
What is the network currently working on?
What is the one thing you keep saying you need to do but haven’t managed to do yet?
How are decisions made in your network?
What roles have been recruited to the network, and how are they getting on?
Do you have an up-to-date business plan?
If I were to be appointed, what would my priorities be for the next 90 days?
Which relationships would you recommend need building first?
I know there is a job description, but what is it that you’re really looking for?
In preparation for the interview, I would also suggest you check out the latest DES document found here.
How to prepare for my PCN Manager Interview?
This 15 min podcast talks you through some of the key skills of the network manager.
Watch the YouTube video below. 👇🏾
In this (very informal) video, I share what my team and I get up to as network managers in a typical week.
What to include in your presentation
If you are asked to prepare a presentation, I would show your understanding of the following (if appropriate).
The contractual requirements of the DES and Impact and Investment Fund Indicators. Check out our blog, what to Focus on in Q1.
The skills required to manage and lead multiple people across multiple organisations. This resource may help: The 6 Skill Sets Every PCN Manager Needs
The challenges that practices are facing. This resource may help. A PCN Managers Perspective on The Future of General Practice - House of Commons Committee Report
You don't need to include this all. We just want to see evidence of some research and your current understanding.
Please also check out our Top tips to help you secure your next Primary Care Network job in 2023.
When you get the role
If you are appointed, congratulations!!!
Many networks do not have a solid induction programme, so this is where we can help 😀.
The PCN Management Induction Programme provides you with the tools and resources to be successful in your role and to create and manage a cohesive team.
Work with us
If you are working within a Primary Care Network and need any support with the leadership and management of your network, Please schedule a call.
We can either point you in the direction of some FREE resources or share with you our training and interim management services.
About the Author
Tara and Team THC provide project and network management and training to Primary Care Networks. Between our training programmes, facilitation and interim network programmes, we have now supported over 120 PCNs! Tara has an MBA in Healthcare Leadership and Management, is published in the London Journal of Primary Care, is the author of over 200 blogs, and also hosts The Business of Healthcare Podcast.